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Another spacing issue

Posted: Fri Jul 07, 2023 2:33 pm
by KathyD
We have created these two documents. Page 2 is very similar...the financed letter is a couple lines longer.
When I render the financed letter, page 2 prints as shown on five pages. When I render the Cash letter, the last line goes onto the next page and bumps everything back a page, so I have six pages. I cant see where the formatting issue is. Can you help?

Re: Another spacing issue

Posted: Tue Jul 11, 2023 5:10 pm
by BobRichards
Can you please send us rendered documents (perhaps as PDFs) so we can see what they are doing? If you do not want to share them on the forum (understandable), please directly email them to me so I can pass them to the Docs folks. We can't do much without it.
Thanks.

Re: Another spacing issue

Posted: Fri Jul 14, 2023 8:37 am
by KathyD
Here is how they render

Re: Another spacing issue

Posted: Fri Jul 14, 2023 9:51 am
by BobRichards
Thanks. I'll send them to my Docs teammate.

Re: Another spacing issue

Posted: Fri Jul 14, 2023 3:10 pm
by BobRichards
Here is the response from our Docs team:

OK, here we go – so, this appears to be an issue with “Styles” in Microsoft Word – located here in the ribbon:
Spacing1.jpg
Spacing1.jpg (16.44 KiB) Viewed 7901 times
The specific Style assigned to all paragraphs visible on page 2 is “Body Text” (most of our development uses “Normal” as the default style).

If you right click on the Style – it can be modified, like so:
Spacing2.jpg
Spacing2.jpg (25.92 KiB) Viewed 7901 times
From the “Modify Style” window, click the “Format” button, and choose “Paragraph” --- currently, each paragraph is set to have 8pts after, as well as Multiple line spacing of 1.08”:
Spacing3.jpg
Spacing3.jpg (42.6 KiB) Viewed 7901 times
I’m not sure how these values were originally assigned – but, my suggestion is to remove the 8pts after, and change “Line spacing” to “Single”.

This should fix the issue, but please let me know if it does not.

Re: Another spacing issue

Posted: Mon Jul 17, 2023 8:33 am
by KathyD
ok, thank you very much!