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SoftPro.Select.Client.Notifications.EventNotification

Posted: Thu Feb 09, 2023 12:58 pm
by bcole
Is anyone familiar with this error:

could not insert: [SoftPro.Select.Client.Notifications.EventNotification][SQL: INSERT INTO core.EventNotification (Data, EventSubscriptionID, SuppressFailures) VALUES (?, ?, ?); select SCOPE_IDENTITY()].

From the SDK I was closing an order after make modification. According to my logs perhaps after adding a note or requested task via my API, I received this message that I have never seen before. Can any shed some light on what this might be?

Re: SoftPro.Select.Client.Notifications.EventNotification

Posted: Thu Feb 09, 2023 3:58 pm
by BobRichards
I do not know what to do about this error. Does it recur?

Re: SoftPro.Select.Client.Notifications.EventNotification

Posted: Thu Feb 09, 2023 10:13 pm
by bcole
Bob it has occurred 4 times in the past 3 days. We just went to Production 3 days ago with our solution and this issue seems to be popping up more and more, we are really looking for some insight into what might be causing it. Is there anything we should be checking? Would this have anything to do with opening or closing an order? Does the SDK write the Windows Event Viewer? Also what is role does the INSERT INTO core.EventNotification play. What is this table used for. Please let me know who else we can contact for direction.

Re: SoftPro.Select.Client.Notifications.EventNotification

Posted: Fri Feb 10, 2023 12:55 pm
by BobRichards
I'm sorry but I have no information on this issue. Please contact your SoftPro Customer Service representative in order to escalate this issue to R&D.