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Automation not running

Posted: Tue Jul 20, 2021 4:33 pm
by lukewautier
I've recently setup an automation to create a task anytime a Softpro 360 transaction is updated for a specific product and the status is set to "Ready". We have had several orders returned with the "Ready" status but no tasks have been generated via the automation. Could you please advise what I may be missing here?

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Re: Automation not running

Posted: Wed Jul 21, 2021 8:47 am
by epotts
Have requested the Select R&D team review. Will advise with their update.