Automation - Solving for a Null value in a contact
Posted: Thu May 07, 2020 2:50 pm
Hi. I have an automation that is not working when I have a file that does not have a value in the lookup for the Referral Source Contact.
I attached the process and copies of the code snippets that are part of this process. Even though I am looking to exclude this automation from running when the Referral Source equals the 3 listed in the process "R1535", "R1713" and "R1714", it is not running whenever a Referral Source contact exists but has no value in the Resource Lookup code. I am looking to find a solution to the automation to allow it to run whenever there is no value as well as well as when there is a value excluding the 3 we are excluding. Thanks.
I attached the process and copies of the code snippets that are part of this process. Even though I am looking to exclude this automation from running when the Referral Source equals the 3 listed in the process "R1535", "R1713" and "R1714", it is not running whenever a Referral Source contact exists but has no value in the Resource Lookup code. I am looking to find a solution to the automation to allow it to run whenever there is no value as well as well as when there is a value excluding the 3 we are excluding. Thanks.