forum search functionality

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dfrandsen
Posts: 15
Joined: Tue Mar 03, 2009 11:33 am

forum search functionality

Post by dfrandsen »

I don't know how one is supposed to find anything on this forum using the search interface. It seems like any word that is part of the english language is rejected as "too common". Some examples of rejected searches:

"order number"
"templates"
"create order"

Am I being unreasonable by trying to search this way? So far, the only way I've been able to find anything is to just browse the topics one by one. Very frustrating...
Melissa McBerkowitz
Posts: 91
Joined: Wed Sep 10, 2008 3:33 pm
Location: Raleigh, NC
Contact:

Re: forum search functionality

Post by Melissa McBerkowitz »

I've had the same problem myself! Has anyone else had more luck?
Melissa McBerkowitz
VP of Product Strategy, SoftPro
Melissa McBerkowitz
Posts: 91
Joined: Wed Sep 10, 2008 3:33 pm
Location: Raleigh, NC
Contact:

Re: forum search functionality

Post by Melissa McBerkowitz »

FYI, we're also checking with the company that provides this forum software to see if there's anything we can do to improve this.
Melissa McBerkowitz
VP of Product Strategy, SoftPro
Melissa McBerkowitz
Posts: 91
Joined: Wed Sep 10, 2008 3:33 pm
Location: Raleigh, NC
Contact:

Re: forum search functionality

Post by Melissa McBerkowitz »

I am happy to report that the forum search has been updated so that those "common word" errors shouldn't occur any more. The searches you listed now display actual results.

Please let us know if you see this problem again.

Thanks!
Melissa
Melissa McBerkowitz
VP of Product Strategy, SoftPro
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