Another spacing issue

[KathyD]

We have created these two documents. Page 2 is very similar...the financed letter is a couple lines longer.
When I render the financed letter, page 2 prints as shown on five pages. When I render the Cash letter, the last line goes onto the next page and bumps everything back a page, so I have six pages. I cant see where the formatting issue is. Can you help?

[BobRichards]

Can you please send us rendered documents (perhaps as PDFs) so we can see what they are doing? If you do not want to share them on the forum (understandable), please directly email them to me so I can pass them to the Docs folks. We can't do much without it.
Thanks.

[KathyD]

Here is how they render

[BobRichards]

Thanks. I'll send them to my Docs teammate.

[BobRichards]

Here is the response from our Docs team:

OK, here we go – so, this appears to be an issue with “Styles” in Microsoft Word – located here in the ribbon:

Spacing1.jpg (16.44 KiB) Viewed 7253 times

The specific Style assigned to all paragraphs visible on page 2 is “Body Text” (most of our development uses “Normal” as the default style).

If you right click on the Style – it can be modified, like so:

Spacing2.jpg (25.92 KiB) Viewed 7253 times

From the “Modify Style” window, click the “Format” button, and choose “Paragraph” --- currently, each paragraph is set to have 8pts after, as well as Multiple line spacing of 1.08”:

Spacing3.jpg (42.6 KiB) Viewed 7253 times

I’m not sure how these values were originally assigned – but, my suggestion is to remove the 8pts after, and change “Line spacing” to “Single”.

This should fix the issue, but please let me know if it does not.

[KathyD]

ok, thank you very much!