AuthenticatedUserID Error: ”this version of client is not supported by this server"

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ruberked@gmail.com
Posts: 7
Joined: Thu May 12, 2022 1:32 pm

AuthenticatedUserID Error: ”this version of client is not supported by this server"

Post by ruberked@gmail.com »

Hello,

When trying to connect Softpro server via the Softpro SDK we are getting the following error: ”this version of client is not supported by this server". Please attached screen shots and version numbers below. Any assistance is greatly appreciated. Thank you very much!!

Server version : 4.6.18945
Client version: 4.6.13xx

ClientError.jpg
ClientError.jpg (321.23 KiB) Viewed 702 times
AuthenticatedUserID.jpg
AuthenticatedUserID.jpg (311.81 KiB) Viewed 702 times
BobRichards
Posts: 1376
Joined: Wed Jan 15, 2014 3:50 pm
Location: Raleigh, NC
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Re: AuthenticatedUserID Error: ”this version of client is not supported by this server"

Post by BobRichards »

The client software version must match the server. Uninstall the client then reinstall the version that matches the server.

Similarly, as a developer, your project DLL versions must match the server you are connecting to. Make sure the project references point to correctly versioned DLLs.
Bob Richards, Senior Software Developer, SoftPro
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