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Attachments in SoftPro

Posted: Tue Nov 10, 2020 4:10 pm
by enendza
Hi -

We have a process that emails attachments from SoftPro. However, I have one case where I have the document attached to the email but I don't see it in SoftPro.

Is there a record of attachments being added / removed in SoftPro database?

Thanks in advance.

Emma

Re: Attachments in SoftPro

Posted: Wed Nov 11, 2020 12:19 pm
by BobRichards
The only way to obtain any information about order attachments is through opening the order with the API and looking at the properties for each item. We don't log if you moved, copied, etc.

I'm not quite sure what you mean by "However, I have one case where I have the document attached to the email but I don't see it in SoftPro."