Unlock Order

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enendza
Posts: 59
Joined: Wed Oct 16, 2019 12:22 pm

Unlock Order

Post by enendza » Thu Mar 05, 2020 3:14 pm

Hi -

We have a console app that processes changes to softpro orders BUT it had a problem and didn't complete the process now there are no other users that can open the order because it shows that it is lock by our integration user. HELP? How can I release the locks on the order so other users can access? Is there something in the DB that I can change?

HELP

Thanks

Emma

BobRichards
Posts: 906
Joined: Wed Jan 15, 2014 3:50 pm
Location: Raleigh, NC
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Re: Unlock Order

Post by BobRichards » Thu Mar 05, 2020 6:06 pm

(As you know) The lock is freed up when the order user exits. If the lock should also free up 15 minutes after the order is no longer open by a logged in user.
Bob Richards, Software Developer, SoftPro

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