Template Automation "Error while committing context:Error: Object reference not set to an instance of an object."

Questions about and code samples for automation process code snippets within Select.
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rfeller
Posts: 3
Joined: Tue Jun 28, 2016 11:00 am

Template Automation "Error while committing context:Error: Object reference not set to an instance of an object."

Post by rfeller » Thu Dec 13, 2018 6:21 pm

I have 2 automation processes I just rolled out I am running in to an issue with. The processes are applying templates (process applies one template, both processes are applying different templates) that contains a few order contacts and charges on CDF Page 2. So far the automation process completes successfully on 1/2 the orders. The other 1/2 of the orders it is failing. Below are copies of the 2 different error messages from the event viewer. There are other buggy things with template automation, but I have found workarounds for all of them so far. We are on Select Version 4.3.60108.11

Any help you could offer with how to troubleshoot and fix would be a great help.

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Error 1:


Error while committing context:Error: Object reference not set to an instance of an object.
Stack Trace:
at SoftPro.Select.Client.Profiles.ClosestAncestorProfileSearch..ctor(IProfileInfo profile)
at SoftPro.Accounting.Client.Transactions.TransactionManagerUtils.GetTrustAccountingDateTime(IServiceProvider site, DateTime datetime)
at SoftPro.Accounting.Server.Transactions.TransactionsManager.Delete(String reason, ITransaction[] transactions)
at SoftPro.Register.Server.RegisterAgent.SaveTransactions(Boolean orderSaving, Boolean orderDirty, Boolean& transactionsListChanged, Boolean& transactionChanged, Boolean& unapproveLedger)
at SoftPro.Register.Server.RegisterAgent.Save(Boolean orderSaving, Boolean unapproveLedger, Boolean& orderChanged, Boolean& transactionsListChanged, Boolean& transactionChanged, Boolean& ledgerChanged)
at SoftPro.Register.Server.RegisterAgent.HandleOrderSave(IOrder order, Boolean ledgerSaving, List`1& errors)
at SoftPro.Register.Server.Package.OrderSaving(Object sender, OrderSavingEventArgs e)
at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
at SoftPro.OrderTracking.Server.Orders.OrderStore.InvokeOrderSaving(IOrder order, Lazy`1 previousOrder, Dictionary`2 attributes)
at SoftPro.OrderTracking.Server.Orders.OrderStore.ApplyChangesInternal(OrderIdentifier id, Func`1 orderCallback, Func`1 previousOrderCallback, Boolean remoteCall, Dictionary`2 attributes, Dictionary`2& attachments, IOrder& order, Watermark& watermark)
at SoftPro.OrderTracking.Server.Orders.OrderStore.SoftPro.OrderTracking.Client.Orders.IOrderStore.ApplyChanges(IOrder order)
at SoftPro.OrderTracking.Server.Orders.Automation.OrderItemProcessContextProvider`1.OnCommit(T context)
at SoftPro.Select.Server.Automation.Runtime.XamlWorkflowInstanceContextExtension.CommitAll()
at SoftPro.Select.Server.Automation.Runtime.XamlWorkflowInstanceWorker.CommitAllContexts()
at SoftPro.Select.Server.Automation.Runtime.XamlWorkflowInstanceWorker.WorkflowApplication_Completed(WorkflowApplicationCompletedEventArgs args)

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Error 2:


Error: Object reference not set to an instance of an object.
Stack Trace:
at SoftPro.Select.Client.Profiles.ClosestAncestorProfileSearch..ctor(IProfileInfo profile)
at SoftPro.Accounting.Client.Transactions.TransactionManagerUtils.GetTrustAccountingDateTime(IServiceProvider site, DateTime datetime)
at SoftPro.Accounting.Server.Transactions.TransactionsManager.Delete(String reason, ITransaction[] transactions)
at SoftPro.Register.Server.RegisterAgent.SaveTransactions(Boolean orderSaving, Boolean orderDirty, Boolean& transactionsListChanged, Boolean& transactionChanged, Boolean& unapproveLedger)
at SoftPro.Register.Server.RegisterAgent.Save(Boolean orderSaving, Boolean unapproveLedger, Boolean& orderChanged, Boolean& transactionsListChanged, Boolean& transactionChanged, Boolean& ledgerChanged)
at SoftPro.Register.Server.RegisterAgent.HandleOrderSave(IOrder order, Boolean ledgerSaving, List`1& errors)

BobRichards
Posts: 1060
Joined: Wed Jan 15, 2014 3:50 pm
Location: Raleigh, NC
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Re: Template Automation "Error while committing context:Error: Object reference not set to an instance of an object."

Post by BobRichards » Thu Dec 13, 2018 6:28 pm

Without seeing source code, I have no idea. Please include it. If it can be simplified in any way and the same errors occur, that would help to limit our surface area. How often do the errors occur and under what circumstances?
Bob Richards, Software Developer, SoftPro

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