Windows Identity already exists with a different ID

Discussions related to installation and setup of SoftPro products.
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mrisen
Posts: 98
Joined: Wed Jul 25, 2012 7:01 pm

Windows Identity already exists with a different ID

Post by mrisen »

Scenario:
  • Took a backup of our production environment
  • User's username changed (got married)
  • Restored backup to test environment
  • Upgraded to SoftPro 4.0.3
  • User tries to login bug gets "Sequence contains no matching elements" upon login or clicking on any control
  • I go into SoftPro Management Console and delete the user
  • I then try to recreate the user but get "Windows identity already exists with a different ID"
  • If I try to recover the user, the user does not show up in the list
What suggestions do you have to get this user working again?
mrisen
Posts: 98
Joined: Wed Jul 25, 2012 7:01 pm

Re: Windows Identity already exists with a different ID

Post by mrisen »

Any suggestions would be welcome. :)
mrisen
Posts: 98
Joined: Wed Jul 25, 2012 7:01 pm

Re: Windows Identity already exists with a different ID

Post by mrisen »

Ping :)
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