Search found 105 matches

by chris.brady
Fri Apr 27, 2018 4:51 pm
Forum: Integration Development
Topic: Null reference exception when accessing order store/select server, etc.
Replies: 3
Views: 1526

Null reference exception when accessing order store/select server, etc.

We sometimes randomly receive a null reference exception when accessing an order store or select service object via code within a shell package. It seems like this tends to happen when the client has been idle for a while. For example, if trying to execute the following code: (note that _spServer is...
by chris.brady
Tue Jan 23, 2018 11:16 am
Forum: Integration Development
Topic: Disable certain ribbon groups
Replies: 1
Views: 586

Disable certain ribbon groups

When an order is open in the UI, under the Order Tools tab, there are several default groups, including Quick Links, Documents, Actions, Workflow, and Transactions (360). We don't use Workflow, and have other means of accessing 360 transactions, and would like to disable these two to make more room ...
by chris.brady
Thu Jan 04, 2018 2:16 pm
Forum: Integration Development
Topic: Server package order changes not reflected in open tab
Replies: 12
Views: 3570

Re: Server package order changes not reflected in open tab

Do you need additional information beyond the previous posts to understand the issue?
by chris.brady
Thu Dec 21, 2017 4:19 pm
Forum: General
Topic: Orders updated/saved through the 360 service
Replies: 1
Views: 832

Orders updated/saved through the 360 service

When orders are updated and saved through the 360 service, is it the equivalent of updating and saving via the order store? Specifically, we have several server packages, and we want to make sure any order updates via the 360 service triggers the same code in the server packages as if the order had ...
by chris.brady
Thu Dec 21, 2017 1:43 pm
Forum: Integration Development
Topic: Server package order changes not reflected in open tab
Replies: 12
Views: 3570

Re: Server package order changes not reflected in open tab

Was this issue ever resolved? We still see this issue. We're on version 4.2.3.3 (4.2.41213.16)
by chris.brady
Wed Nov 29, 2017 10:33 am
Forum: Shell (User Interface)
Topic: Increment attachment names/making attachments unique
Replies: 1
Views: 993

Increment attachment names/making attachments unique

I'm curious why this isn't standard functionality through the API. If I attach a file called XYZ.pdf through the UI, if a file already exists by that name, the UI increments it to XYZ (1).pdf. Why doesn't this behavior carry over when using the API with IAttachmentFolder.NewFile? While I understand ...
by chris.brady
Thu Sep 14, 2017 3:44 pm
Forum: Integration Development
Topic: Register Opened Event
Replies: 1
Views: 677

Register Opened Event

Is there some event we can handle for when a user opens the Register from the order? We're trying to present the user with a warning message box when they go into the register and posting transactions if something in the order isn't kosher.
by chris.brady
Tue Aug 22, 2017 6:32 pm
Forum: Integration Development
Topic: 64 bit version of Select client?
Replies: 1
Views: 665

64 bit version of Select client?

I realize we do far more customization of the client than the average Joe, but are there any plans to create a 64 bit version of the Select client? We've run into out of memory issues lately, which, granted, have been the result of memory leaks. These leaks typically happen when a single client proc...
by chris.brady
Thu Aug 10, 2017 11:31 am
Forum: ReadyDoc Development
Topic: Phantom people in order contacts?
Replies: 3
Views: 1481

Re: Phantom people in order contacts?

No, there's just one title company contact in the order, and it has no people.

Are you saying that if it ever had two title companies, and one was deleted, it might be "remembering" the deleted one?
by chris.brady
Wed Aug 09, 2017 9:53 am
Forum: ReadyDoc Development
Topic: Phantom people in order contacts?
Replies: 3
Views: 1481

Phantom people in order contacts?

We're seeing some odd behavior with one of our Word ready docs. We're referencing the following field codes in the Title Company contact {{Order.TitleCompanies.People.FullName}} {{Order.TitleCompanies.People.LicenseNumber}} When rendering on some orders, it pulls in a person's full name and license ...