Search found 1290 matches

by BobRichards
Mon Oct 23, 2017 2:57 pm
Forum: Integration Development
Topic: Running exe to add custom buttons to the ribbon
Replies: 4
Views: 969

Re: Running exe to add custom buttons to the ribbon

The short answer is no. I can see that the package license for the "CustomTools" package was valid but that it could not correctly interpret the file holding new UI elements. Your project CTD file is processed by a custom SoftPro tool to create a CTO file package containing UI elements cre...
by BobRichards
Mon Oct 23, 2017 2:28 pm
Forum: General
Topic: Error when trying to add property to collections
Replies: 1
Views: 674

Re: Error when trying to add property to collections

In order to add to order collection properties like Addresses, Contacts, etc. you need to cast the collection to a list. Also remember to add the new item to the order model as quickly as possible so all order rules run properly. Here is an example of adding a new address to an order: // Create new ...
by BobRichards
Wed Oct 18, 2017 3:38 pm
Forum: General
Topic: Legal Description/RTF Format
Replies: 3
Views: 1041

Re: Legal Description/RTF Format

We do not have a built-in way of retrieving the undecorated text from an RTF box.
by BobRichards
Tue Oct 17, 2017 1:21 pm
Forum: Crystal Report Development
Topic: Render Document using APIs in ASP.NET Application
Replies: 9
Views: 7641

Re: Render Document using APIs in ASP.NET Application

Does the Console version still work with the SAME API CODE as used in the ASP.NET code? Are you answering the Select render prompt request with the same values? I'm wondering if one of the render prompt responses is returning an invalid object.
by BobRichards
Fri Oct 13, 2017 4:52 pm
Forum: Automation Code Snippets
Topic: Remove a checklist task from order
Replies: 1
Views: 960

Re: Remove a checklist task from order

We frequently use a general pattern when dealing with collections that inherit from a base class that is also exposed on the order model. Below is an example of removing a Checklist Task. // Get the Checklist Task to delete. We are using the first but could find a specific one. IList checklists = (I...
by BobRichards
Tue Oct 10, 2017 2:20 pm
Forum: General
Topic: IValueRequest - null reference exception
Replies: 3
Views: 908

Re: IValueRequest - null reference exception

You need to know ahead of time the requirements of the document you are trying to render including the request IDs (IRequest.ID). You should not access the request unless the request corresponds to an ID you are expecting. The interface is designed to render documents when you know the appropriate r...
by BobRichards
Tue Oct 10, 2017 12:05 pm
Forum: General
Topic: IValueRequest - null reference exception
Replies: 3
Views: 908

Re: IValueRequest - null reference exception

Please include a code snippet. I'm not sure what an "IValueRequest" object is.
by BobRichards
Fri Oct 06, 2017 10:05 am
Forum: Shell (User Interface)
Topic: Wish List / Feature Request: Order Open Event
Replies: 2
Views: 1002

Re: Wish List / Feature Request: Order Open Event

I was reminded by a coworker that you can achieve a similar effect by subscribing to one of the IWindowManager changed events and leveraging the SDK topic "How do I get the Active Order" (at Cookbook / Shell Packages). That way when the order is loaded and the window is opened, you can det...
by BobRichards
Thu Oct 05, 2017 10:15 am
Forum: Shell (User Interface)
Topic: Wish List / Feature Request: Order Open Event
Replies: 2
Views: 1002

Re: Wish List / Feature Request: Order Open Event

Thank you. I will log this as suggestion in our system.
by BobRichards
Mon Oct 02, 2017 2:51 pm
Forum: General
Topic: Timeout exception and Blank orders
Replies: 9
Views: 2132

Re: Timeout exception and Blank orders

Sadly, without knowing anything about your environment and the specifics of any shell/server packages, it will be difficult to determine what is going on. However, I will refer this issue for internal review and you will be contacted if any remediation can be determined. You might want to consider g...