Search found 89 matches

by john.morton
Thu Nov 21, 2013 9:45 am
Forum: General
Topic: Document template storage in the database
Replies: 3
Views: 738

Re: Document template storage in the database

Some of the reports stored in that table are word documents, and some of them are Crystal Report files. Perhaps it would be easier if this request for a copy of these reports was handled by our reports/docs groups? They can probably provide you with whatever you're trying to get.
by john.morton
Tue Nov 19, 2013 6:22 pm
Forum: General
Topic: Document template storage in the database
Replies: 3
Views: 738

Re: Document template storage in the database

I'm not sure I understand what you're trying to accomplish. Are you trying to get a copy of the ReadyDocs, as shown in the ReadyDoc Manager? Or are you trying to get a copy of a ReadyDoc that has been generated/rendered for a given Order (ends up in the Attachment area)?
by john.morton
Tue Nov 19, 2013 6:11 pm
Forum: Integration Development
Topic: IDocumentImage Properties Explained
Replies: 6
Views: 881

Re: IDocumentImage Properties Explained

I spun up a little sample app adding attachments to an Order to test this out. There are two additional properties which you will probably want to set: FileType and SubmittedDate. That being said, they're still not required. Here's the extent of what my app did: using (IOrder order = _orderTracking....
by john.morton
Mon Nov 18, 2013 5:19 pm
Forum: Integration Development
Topic: IDocumentImage Properties Explained
Replies: 6
Views: 881

Re: IDocumentImage Properties Explained

When attaching a file via the API, you should only need to manipulate a few fields as in the below example: C# private void AddAttachment( SoftPro.OrderTracking.Client.IOrder order, string file ) { SoftPro.OrderTracking.Client.IDocumentImage documentImage = order.DocumentImage.CreateNew( ); document...
by john.morton
Mon Nov 18, 2013 3:27 pm
Forum: Integration Development
Topic: IDocumentImage Target Folder
Replies: 1
Views: 446

Re: IDocumentImage Target Folder

Unfortunately, no. Attachments folders were added during a service pack in v2.6. Since it wasn't a major release, we didn't change the public interface.

The upcoming version of the API v3.0 should allow this level of manipulation.
by john.morton
Mon Oct 21, 2013 1:31 pm
Forum: ProForm (Order Tracking)
Topic: "You do not have access to order xxx" when using GetOrder()
Replies: 21
Views: 9147

Re: "You do not have access to order xxx" when using GetOrde

To make sure that the user you're using is correctly associated with the profile that you need it to be associated with, please log into the application using the normal application icon. My guess is that you either have no profiles associated with that user, or you just don't have a default profile...
by john.morton
Wed Oct 16, 2013 10:03 am
Forum: ProForm (Order Tracking)
Topic: "You do not have access to order xxx" when using GetOrder()
Replies: 21
Views: 9147

Re: "You do not have access to order xxx" when using GetOrde

It depends on whether or not it's a "custom" login or not. A custom login username can be whatever you want it to be. A non-custom login is tied to the Windows Domain account name. When you talk about the "account the APIs run under", you ARE talking about the accounts that actua...
by john.morton
Sun Oct 13, 2013 7:45 pm
Forum: ProForm (Order Tracking)
Topic: "You do not have access to order xxx" when using GetOrder()
Replies: 21
Views: 9147

Re: "You do not have access to order xxx" when using GetOrde

To find the default profile for a given user, you can use the below query: select t.UserName, pp.ProfilePath from ProfilePath pp inner join TrusteeToProfileMToN tp on tp.ProfileID = pp.ProfileID inner join Trustee t on t.ID = tp.TrusteeID where tp.IsDefault = 1 and t.UserName = 'YourUserNameHere' Th...
by john.morton
Thu Oct 10, 2013 4:26 pm
Forum: ProForm (Order Tracking)
Topic: "You do not have access to order xxx" when using GetOrder()
Replies: 21
Views: 9147

Re: "You do not have access to order xxx" when using GetOrde

Yes, it should succeed. But currently the only way to, "...use this profile to manipulate the order" is to have that profile be the default profile for the user you're authenticating to the API with.