Search found 411 matches

by John Morris
Wed Mar 01, 2017 1:57 pm
Forum: Installation and Setup
Topic: Obtaining a license?
Replies: 1
Views: 1148

Re: Obtaining a license?

Please contact sales at 800-848-0143.
by John Morris
Thu Feb 16, 2017 2:58 pm
Forum: Integration Development
Topic: Publishing a document from the API
Replies: 8
Views: 1407

Re: Publishing a document from the API

Can you provide more details on what you're trying to accomplish here? A little background of the requirements may help us to provide better guidance.
by John Morris
Wed Jan 18, 2017 8:50 am
Forum: Integration Development
Topic: Events or popups or Dialogs while removing contacts
Replies: 1
Views: 536

Re: Events or popups or Dialogs while removing contacts

No, this behavior is by design. You'll need to code the necessary items that would allow the rules to let the removal succeed without errors.
by John Morris
Wed Jan 11, 2017 11:07 pm
Forum: General
Topic: Select.Client.ConnectionState Property and Event information
Replies: 1
Views: 765

Re: Select.Client.ConnectionState Property and Event informa

The select client API "pings" the server every ~10 seconds. If a ping fails, the connection state value will report a broken connection. If the next pings succeed, but the server has cleaned up the client session records (usually about 10-15 mins later), then the client is "fatally se...
by John Morris
Fri Jan 06, 2017 8:39 am
Forum: Integration Development
Topic: Searching across orders in Custom Fields
Replies: 1
Views: 524

Re: Searching across orders in Custom Fields

No, this is not currently supported.
by John Morris
Fri Dec 16, 2016 11:37 am
Forum: Integration Development
Topic: Error when rendering
Replies: 3
Views: 715

Re: Error when rendering

I'm afraid that's not possible. We should be able to see all the way back in the callstack to the launching point of the application (or thread). Make sure you have disabled the VS setting for "Show My Code". It could be hiding things from you in the IDE.
by John Morris
Fri Dec 16, 2016 8:52 am
Forum: Integration Development
Topic: Error when rendering
Replies: 3
Views: 715

Re: Error when rendering

Can you provide the entire call stack for the error? The one you posted appears to be incomplete.
by John Morris
Wed Sep 21, 2016 3:37 pm
Forum: Shell (User Interface)
Topic: UI not Reflecting changes made to order
Replies: 3
Views: 1002

Re: UI not Reflecting changes made to order

No, there isn't. The system is designed to pick up changes automatically. The scenario here isn't going to work as expected.
by John Morris
Fri Sep 16, 2016 5:47 pm
Forum: Shell (User Interface)
Topic: UI not Reflecting changes made to order
Replies: 3
Views: 1002

Re: UI not Reflecting changes made to order

That is not a bug. The system isn't designed to have data elements changed via a property changed event handler like that. The recommended approach is to use custom order rules to accomplish your need.
by John Morris
Wed Sep 07, 2016 10:38 pm
Forum: Integration Development
Topic: PrintJobHandler with Possible Threading Issue
Replies: 14
Views: 2369

Re: PrintJobHandler with Possible Threading Issue

That doesn't look like the full call stack. Can you verify?

Also, does this repro with a stand alone sample that you can send us?