Search found 84 matches

by Lisa Ennis
Wed Oct 26, 2016 2:29 pm
Forum: Crystal Report Development
Topic: dbo.ConvertTimeFromUtc not working
Replies: 9
Views: 4194

Re: dbo.ConvertTimeFromUtc not working

In your previous post, you had noted that restarting your server corrected the issue. This is likely a setup/environmental issue that is beyond the scope of these forums. Please discuss this with your SoftPro customer support contact.
by Lisa Ennis
Wed Oct 26, 2016 2:24 pm
Forum: Crystal Report Development
Topic: Crystal Reports Flavor & Version
Replies: 2
Views: 2520

Re: Crystal Reports Flavor & Version

SoftPro develops reports using Crystal Reports Developer version, production version 11.5.8.826.
by Lisa Ennis
Mon Aug 22, 2016 10:48 am
Forum: Crystal Report Development
Topic: pfm.Entity Table - XML
Replies: 1
Views: 2370

Re: pfm.Entity Table - XML

I would suggest trying an indexed view to see if that may be faster for you. Also, if you can limit the records from the pf.OrderInfo table by some means prior to joining to the pfm.Entity table that could help as well. And join on to the pf.OrderInfo table on the rootId's. Is it an option to use th...
by Lisa Ennis
Tue Aug 09, 2016 2:08 pm
Forum: Integration Development
Topic: Disbursing on Issued Policies
Replies: 5
Views: 945

Re: Disbursing on Issued Policies

When you deleted the transaction, the records are correct in that you would see the positive amount when it was posted, and then the negative amount when it was deleted. When the transaction is deleted, a new, pending transaction is generated on the ledger. From that point, you have to pick up the n...
by Lisa Ennis
Mon Jun 27, 2016 2:53 pm
Forum: Crystal Report Development
Topic: Ordering Requirements the same way as within the file
Replies: 8
Views: 4221

Re: Ordering Requirements the same way as within the file

Unfortunately, you need the position field and that is not in the database. Please submit a request through SoftPro's Support Team that the field be added to the database.
by Lisa Ennis
Mon Jun 20, 2016 10:07 am
Forum: Crystal Report Development
Topic: Ordering Requirements the same way as within the file
Replies: 8
Views: 4221

Re: Ordering Requirements the same way as within the file

The Id# field in the table is an incremented number, so using that as your sort instead of the number may work, or a combination of the two.
by Lisa Ennis
Thu Jun 02, 2016 3:01 pm
Forum: Integration Development
Topic: Joins on RequestedTask, SecurityIdentity, and Task table
Replies: 4
Views: 819

Re: Joins on RequestedTask, SecurityIdentity, and Task table

To display the information you want, you would need to change your query. Instead of using MAX on the date and grouping by the completed by full name, you would need to do sub queries or temp tables to get the ID of the max task record for each task description for the order . Then you would need to...
by Lisa Ennis
Mon May 09, 2016 11:11 am
Forum: General
Topic: CDF Fees
Replies: 4
Views: 1256

Re: CDF Fees

With additional joins, you can get to the information you need. To get contact information, join to the pfm.Contact table using the field names ending with "$". (LEFT JOIN pfm.Contact AS CT ON PE.RootId#=CT.RootId# AND PE. ContactId $=CT.Id#). SELECT * FROM pfm.[Order] AS O INNER JOIN pfm....
by Lisa Ennis
Fri Apr 22, 2016 10:19 am
Forum: Crystal Report Development
Topic: dbo.ConvertTimeFromUtc not working
Replies: 9
Views: 4194

Re: dbo.ConvertTimeFromUtc not working

Yes, thank you for posting an update. Very much appreciated.
by Lisa Ennis
Wed Apr 20, 2016 9:03 am
Forum: Crystal Report Development
Topic: dbo.ConvertTimeFromUtc not working
Replies: 9
Views: 4194

Re: dbo.ConvertTimeFromUtc not working

I copied your select query above and it returns '2016-04-19 14:08:04.000' for me. Is it failing in every query, or just specific ones? Double check how your time zone is typed in the query as I believe it is case sensitive.