Search found 75 matches

by toddsou
Fri May 11, 2018 3:00 pm
Forum: Server
Topic: Using SoftPro Select with F5 load balancer
Replies: 5
Views: 4181

Re: Using SoftPro Select with F5 load balancer

Thanks, John.

And if I restart the SPS client, will it generate a new cid value ?
by toddsou
Fri May 11, 2018 1:30 pm
Forum: Server
Topic: Using SoftPro Select with F5 load balancer
Replies: 5
Views: 4181

Using SoftPro Select with F5 load balancer

Hi- It is my understanding that the SPS Client requires any load balancer which sits between the client and an SPS server farm to allow for session stickiness/affinity. Our F5 vendor is suggesting that we use their cookie feature to do this. That is, new sessions are issued new cookies, and thus tra...
by toddsou
Mon May 07, 2018 8:45 am
Forum: General
Topic: New lookup table defined with AppendOrUpdate behavior, but Import From File feature does not respect that setting
Replies: 1
Views: 950

New lookup table defined with AppendOrUpdate behavior, but Import From File feature does not respect that setting

Hi- I’ve defined a new lookup table using the AppendOrUpdate behavior for new entries. Then, when I use the “Import from File” feature to bulk import entries from my spreadsheet (which contains duplicates), it displays a success message which confirms that # of rows were imported from my spreadsheet...
by toddsou
Thu Apr 26, 2018 11:36 am
Forum: Server
Topic: Does the SPS client perform some sort of idle "heartbeat" call back to the SPS server ?
Replies: 1
Views: 2842

Does the SPS client perform some sort of idle "heartbeat" call back to the SPS server ?

Hi- See question in subject. That is, if the user has established a session, but is otherwise inactive, will the client continue to make calls every so often back to the server? What is the frequency of those calls? (I'm trying to determine a valid session timeout setting for a load balancer.) Thank...
by toddsou
Wed Apr 25, 2018 8:45 am
Forum: Shell (User Interface)
Topic: How to bind keyboard shortcut to ribbon command ?
Replies: 4
Views: 3136

How to bind keyboard shortcut to ribbon command ?

Hi- While editing an Order, I'd like to be able to hit something like CTRL+L and launch a custom shell package window. I searched the forums and SDK for both "shortcut" and "mneumonic" and found a few reference items, but I'm not sure how to use them to achieve what I'm after. Th...
by toddsou
Thu Apr 12, 2018 12:38 pm
Forum: General
Topic: lookupService.ApplyChanges(lookupTable) --> how many changes in bulk is reasonable ?
Replies: 5
Views: 1530

Re: lookupService.ApplyChanges(lookupTable) --> how many changes in bulk is reasonable ?

Thank you very much for the research.

Does the timeout result in a specific Type of exception that I can catch? or some other means of detecting that particular failure vs any other failures ?

....maybe I can fashion some sort of retry behavior with a fraction of the original attempt...

Regards-
by toddsou
Thu Apr 12, 2018 9:18 am
Forum: Installation and Setup
Topic: Application Insights - how to?
Replies: 1
Views: 1284

Application Insights - how to?

I’m interested in what type of transparency the Application Insights feature can offer for my SPS system. I’m looking for resources to help me determine: 1) As a system administrator/owner, How to make best use of the aggregated information the Application Insights feature can offer ? I understand t...
by toddsou
Wed Apr 11, 2018 3:27 pm
Forum: General
Topic: How to update/refresh many lookup-based fields in an order template?
Replies: 1
Views: 984

How to update/refresh many lookup-based fields in an order template?

Hi- I have an order template which has several fields, each of which corresponds to a particular lookup table. Each of those fields are set to a particular code from its corresponding lookup table, and the corresponding description (and possibly others) fields were captured correctly when the templa...
by toddsou
Tue Apr 10, 2018 9:43 am
Forum: General
Topic: orderStore.NewOrder(spec) timeout exception
Replies: 5
Views: 1553

Re: orderStore.NewOrder(spec) timeout exception

Hi Bob- Thanks for the research and updated notes. However, my "source" order was not recently created, and has been existing for some time. The upstream calling logic is fed a CSV list of order numbers that were fetched from the database awhile ago. And the method that I displayed here si...
by toddsou
Fri Apr 06, 2018 10:57 am
Forum: Server
Topic: When do orders get removed from Virtual Memory (DISK) ?
Replies: 1
Views: 2899

When do orders get removed from Virtual Memory (DISK) ?

Hi-

I'm watching the performance counter for "Count of Orders in Virtual Memory (DISK)" and it seems to never go down, over the course of several hours.

Can someone elaborate on when orders are placed in this "area", and, more importantly when are they removed ?

Thanks!

-Todd